Frequently asked questions

In any case. If we still have capacity for your darling, we are also happy to accept spontaneous bookings. Just send us an inquiry.

Make sure you have a place before flights/hotel are booked! The more important the trip is to you, the earlier you should enquire. Under Holiday care you will find a booking calendar. There, time slots are marked in red where Buddy & Friends definitely has no more capacity. If it is not yet blocked in red, we would be delighted to receive your individual request.

We offer care at the standard price from Monday to Friday.
Care at weekends and on public holidays is also possible, but at an extra charge. (see prices and surcharges for vacation care)

No, we do not offer a drop-off/pick-up service. However, this service can be requested for individual situations.

Yes of course, anything is possible. Please contact us and we will discuss it together. There may be additional costs.

Sure! Buddy & Friends attaches great importance to good communication. Just as we would wish for our own dogs, you will receive regular and individual updates so that you can enjoy your time without your four-legged friend with peace of mind.

Yes, please bring your own food. Your dog and his digestion are used to this.

All dogs sleep in our lovingly furnished, dog-friendly facilities. Depending on each dog’s personality and needs, we make sure that every dog has a suitable, quiet place to sleep where it can feel comfortable.

Passport and vaccination card (or copies of it), collar, collar, food (please bring more food than necessary for safety) and emergency contact (in case we can't reach you in an emergency).

Your dog must be officially registered in Switzerland. We also need the completed and signed contract and copies of the vaccination card / passport before we can start looking after your dog.

Basically not. However, every new dog should fit in with Buddy & Friends. That's why there is a trial day in advance and, if desired, a short introduction.

A trial day, if desired, is free of charge at Buddy & Friends.

The dogs spend the night in our dog-friendly facilities. In addition to evening and morning care, our daily care services include feeding, individualized care, regular updates, and thorough cleaning and maintenance of the facilities.

All sizes are welcome. The service is customized.

NO PROBLEM. Based on the experience with Michelles’s dog, who needed medication on a regular basis, administering medication is something she used to. Medication is administered according to the prescribed instructions. Of course, there are no additional charges for this.

No. Dogs with infectious diseases must stay at home.
In principle, however, diseases that are not contagious are of course not a problem.

Yes, of course. He will not be let off the leash, and we recommend using a GPS tracker attached to an additional collar. Michelle uses Tractive so she always knows where her four-legged friend is.

Use this link below to get 40% discount on a Tractive GPS tracker.

Yes, at the moment we are still accepting unneutered dogs as "friends".
It is possible that this rule will change over the years and/or additional costs will be incurred.

Yes of course, VAT registered and officially registered with the ZH Veterinary Office.

Yes, Buddy & Friends has business insurance.

By car 15 minutes.

Buddy & Friends offers to pick up your dog at Zurich Airport before check-in or you can bring your dog to Buddy & Friends and we will take you to Zurich Airport afterwards.

Airport service price: CHF 35.-